WE’RE HERE TO HELP

If you are looking to make, amend or cancel a booking, the quickest way is online or on the app. Simply login or register now. Search our site for commonly asked questions below:

FREQUENT ANSWERS

How do I make a booking?

You can make bookings using our Mobile App, on our website or simply give us a call on 01902 247 247. Where will my driver meet me at the airport ? This depends on the airport you are travelling into so be sure to check your email confirmation or SMS for your specific pick up point. How will I know my car is on the way? (registration plate, no etc, model) Shortly before the journey time, we will send you an SMS with the driver’s details including the make and model of the car and the driver’s contact number. You will then be able to track your driver’s estimated time of arrival. What times are your courier services available?

Our courier services are available for 24 hours a day and you can book our services from just a single call at 01902 247 247

I’ve lost something in one of your cars. How do I get it back? If you think you’ve lost an item in one of our vehicles, you can select any option for your recovery.

  1.  Fill out this form with a description of your items and contact details.
  2. Text us at 07400- 249 213 with your booking details.
  3.  Inbox us at our Facebook page: “247 Cars Willenhall”.
  4. Email us at: [email protected] for any query.

A member of the team will be in touch to provide an update. You can also contact the driver shortly after the booking to attempt to arrange to collect the item where possible.What is your cancellation policy? If your driver has been on the way to you when you cancel the booking or after booking you want to cancel your booking; call us at 01902 247 247 to cancel your booking. We won’t charge you a cancellation fee.How much luggage can I take with me in the car?

This is all dependent on the size of the car and how many passengers are travelling. Find out more about the car details.

How do I get a receipt? You can easily get a receipt; call us at 01902 247 247 or click here to submit a form with your details to get the receipt.

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WHAT OUR RIDER SAY

I needed a disabled taxi I am a wheel chair user.. the taxi arrived on time. Was very helpful and patience getting myself and my powerchair into the taxi. His quick reflexes stopped me falling out the taxi because of me miss placing my foot . Thank you so much for saving me. . I would recommend this taxi
Rita Booker
Ordered a taxi on a Friday peak and extremely busy time. My taxi arrived within 5 minutes. Taxi driver was really pleasant and drove safely in lots of traffic. I arrived at my destination in good time
Pam Lakhpuri
Taxi driver was very kind first thing he did as he arrived at my collection point was got out of the taxi and offered to put my case in the boot. The journey to my destination was very pleasant. He was chatty , polite and a ray of sunshine making my journey happy , no loitering in traffic and I got to my destination quickly and safely. Thank You
Angel
Excellent service to Birmingham airport for 8 of us. Booking was easy, confirmation text and called on morning of flight to say was on way. Would definitely use again. Good price also
Amy Jose
Very good and reliable service. Turned up as requested. My driver checked the route due to heavy traffic and was able to navigate the back roads to save journey time. Car was very clean and comfortable and the driver was very friendly and professional. 10/10
Sue Shrimpton